Shipping policy

📦 Shipping Policy

Thank you for shopping with us! Below you’ll find everything you need to know about our shipping process.

🚚 Shipping Locations

We currently ship across all cities in the Kingdom of Saudi Arabia (KSA).

⏱ Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

📍 Delivery Time

Estimated delivery time is 5–10 business days depending on your location within KSA.
Please note that delivery times may vary during peak seasons or due to unforeseen delays.

💰 Shipping Fees

• Standard Shipping: Free / Fixed rate (mention your rate here)
• Any additional shipping charges will be calculated and displayed at checkout.

📦 Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS so you can monitor your delivery status.

❗ Delays & Issues

While we strive to deliver your order on time, delays may occur due to:

• Customs processing
• High demand periods
• Courier service disruptions

If your order is significantly delayed, please contact us and we’ll assist you promptly.

🏠 Incorrect Address

Please ensure that your shipping address is accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

📭 Failed Deliveries

If a delivery attempt fails due to customer unavailability or incorrect details, the courier may attempt redelivery or return the package. Additional charges may apply.